Our website may collect personal information. Also, when necessary, specific information may be required to process an order or make a delivery or billing.
Our website uses the information in order to provide the best possible service, particularly to keep a register of users, order, and improve our products and services. We may periodically send emails through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with some benefit, these emails will be sent to the address you provide and may be canceled anytime.
Blancamar Ibiza is highly committed to fulfill the commitment to keep your information safe. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access. Blancamar Ibiza will not sell or distribute personal information that is collected without your consent, unless required by a judge with a court order.
Our website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which it is redirected and therefore we are not responsible for the terms or privacy or protection of your data on those other third party sites. These sites are subject to their own privacy policies so it is recommended that you consult them to confirm that you agree with them.
Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device.
What are cookies used for?
Blancamar Ibiza use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customers needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, however this may prevent you from taking full advantage of the website.
Cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Conditions of service
After the Customer places an order with Blancamar Ibiza, the Customer may receive an e-mail or phone call to confirm that it will be dispatched.
Blancamar Ibiza will not be obliged to supply any other provisions which may have been part of a separate order confirmation.
Quotations and pricelists provided for fresh and seasonal produce are estimates only for guidance purposes, and prices payable by the Customer are determined at the time of purchase based upon prevailing market prices.
The Order may only be cancelled by the Customer with the Company’s prior written consent, and upon cancellation the Company shall be entitled to invoice the Customer for all work carried out to date by the Company under the Contract including any costs and expenses incidental to that work.
DELIVERY OF PRODUCE
Blancamar Ibiza shall ensure that where reasonably practicable each delivery of produce is accompanied by a delivery note which shows prices, the type and quantity of the produce. We shall deliver the Goods to the location set out in the Order Confirmation and may use agents for such purpose.
Blancamar Ibiza shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer’s failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Produce.We warrants to the Customer that the Services will be provided using reasonable care and skill.
QUALITY OF PRODUCE
Blancamar Ibiza warrants that on delivery the Goods shall conform in all material respects with their description and be of satisfactory quality.
The Customer must give notice by email, as soon as reasonably possible following delivery and discovery of the defect or failure within 12 hours of delivery.
We shall repair or replace the defective Goods, or refund the price of the defective Goods.
Blancamar Ibiza shall not be liable for the Goods’ failure if the Customer does not notify in accordance with the time officially indicated, wilful damage, negligence, abnormal working conditions, or do not allow the Supplier to examine them.
The Customer shall provide the Supplier with such information and materials as the Supplier may reasonably require to supply the Goods, and ensure that such information is accurate.
They shall maintain all materials and equipment, in safe custody at its own risk, until returned to the Supplier.
The Customer shall be responsible for all acts and omissions of its staff, employees, agents and representatives. And shall be directly liable to the Supplier for any breach by any such person of these Conditions or the Contract.
The Customer expressly authorises Blancamar Ibiza to deal with any and all persons or companies held out by the Customer as its agent or representative in all matters relating to the Contract as if it were dealing with the Customer directly and without any requirement for the Supplier to obtain further express authorisation from the Customer.
CHARGES AND PAYMENT
Blancamar Ibiza reserves the right to increase the price of the Goods at any time, to reflect any increase in the costs that are due to any factor beyond the control of the Supplier such as market price fluctuations, applicable to fresh and seasonal products, increased costs in obtaining supplies of materials or in delivery costs. Even, any request by the Customer to change the delivery date, quantities or types of Goods or any delay caused by any instructions of the Customer or failure of the Customer to give adequate or accurate information or instructions.
If the Customer does not have a trading/credit account with the Supplier, the Customer shall be required to pay amounts due to the Supplier under the Contract prior to delivery of the produce. In respect of Goods, Blancamar Ibiza shall invoice the Customer on or at any time after completion of delivery.
The Customer shall pay each invoice submitted by Blancamar Ibiza within 7 days of the date of the invoice.
All amounts payable under the Contract are exclusive of value added tax chargeable from time to time (VAT).
The Customer shall pay all amounts due under the Contract in full without any deduction except as required by law and the Customer shall not be entitled to assert any credit, set-off or counterclaim against the Supplier in order to justify withholding payment of any such amount in whole or in part.
Tax free/ duty free – not available.